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FAQ

Here are some frequently asked questions.

light bulbs and electrical breakers

What are your office hours?

Monday - Thursday 7:30 am to 5:00 pm

Friday - 7:30 am to 11:30 am

Saturday - Closed

Sunday - Closed

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What are your service hours?

Monday - Thursday 7:00 am - 5:30 pm

Friday - Closed  

Saturday - Closed

Sunday - Closed

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​What forms of payment do you accept?

Cash, checks, and all major credit cards.

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Are you licensed, insured, and bonded?

Yes, we are licensed in the State of Idaho, we have general liability insurance, and we are bonded.

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Do you have a public works license?

Yes. 047465

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Are you a member of the Better Business Bureau?

Yes. We have an A+ Rating.

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Do you accept small jobs?

Yes. We can do small jobs such as installing ceiling fans, outlets and switches, dedicated circuits, and more.

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Do you offer free estimates?

Yes

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How long have you been in business?

We opened the business in 2017.

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What is your hourly rate?

We charge $110 per hour for a Journeyman or a Master Electrician. Apprentices are $65 per hour.

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Do you have a minimum charge for service calls?

Yes. Our minimum trip charge is $220 for one electrician. This includes 30 minutes of travel time plus two hours of troubleshooting. Materials are extra.

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Do you have a cancellation fee?

No, but we do request at least 24 hours notice to cancel an appointment.

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What is your service area?

Prime Electrical travels to: Parma, Fruitland, Notus, Wilder, Homedale, Marsing, Melba, Middleton, Caldwell, Nampa, Kuna, Meridian, Star, Eagle, Boise, Emmett, Smith's Ferry, Cascade, Donnelly, McCall, and Payette.

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