FAQ
Here are some frequently asked questions.
What are your office hours?
Monday - Thursday 7:30 am to 4:30 pm
Friday - 7:30 am to 2:00 pm
Saturday - Closed
Sunday - Closed
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What are your service hours?
Monday - Thursday 7:00 am - 5:30 pm
Friday - Closed
Saturday - Closed
Sunday - Closed
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​What forms of payment do you accept?
Cash, checks, and all major credit cards.
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Are you licensed, insured, and bonded?
Yes, we are licensed in the State of Idaho, we have general liability insurance, and we are bonded.
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Do you have a public works license?
Yes. 047465
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Are you a member of the Better Business Bureau?
Yes. We have an A+ Rating.
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Do you accept small jobs?
Yes. We can do small jobs such as installing ceiling fans, outlets and switches, dedicated circuits, and more.
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Do you offer free estimates?
Yes
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How long have you been in business?
We opened the business in 2017.
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What is your hourly rate?
We charge $110 per hour for a Journeyman or a Master Electrician. Apprentices are $65 per hour.
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Do you have a minimum charge for service calls?
Yes. Our minimum trip charge is $220 for one electrician. This includes 30 minutes of travel time plus two hours of troubleshooting. Materials are extra.
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Do you have a cancellation fee?
No, but we do request at least 24 hours notice to cancel an appointment.
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What is your service area?
Prime Electrical travels to: Parma, Fruitland, Notus, Wilder, Homedale, Marsing, Melba, Middleton, Caldwell, Nampa, Kuna, Meridian, Star, Eagle, Boise, Emmett, Smith's Ferry, Cascade, Donnelly, McCall, and Payette.
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